When to Consider Migrating from Legacy Systems: Finding the Right Path Forward for Your Brand
Why brands stuck on old eCommerce tech need to modernize — and how to choose the right solution.
In the fast-moving world of eCommerce, clinging to outdated technology can hold your business back. Legacy platforms often struggle to keep pace with customer expectations, security standards, and the growing complexity of digital commerce.
For brands aiming to stay competitive, modernizing is no longer optional. But with so many platform options available — from Salesforce Commerce Cloud to Shopify — how do you choose the best fit for your business?
We believe the starting point isn’t about picking a platform. It’s about understanding your challenges and goals first.
Why Modernize? The Risks of Staying on Legacy Systems
Legacy platforms may have served your business well in the past, but they come with growing pains that can no longer be ignored:
Limitations on access to key marketplaces: Most marketplaces (think: TikTok and Instagram shopping) will want you to be on one of the major commerce platforms so they can leverage curated integrations to those platforms.
Poor performance and customer experience: Slow page loads, outages, and clunky checkout experiences drive customers away.
Integration headaches: Connecting with essential tools (CRM, marketing, payments, fulfillment) becomes complex and costly.
Security vulnerabilities: Older systems often lag in compliance and leave your brand exposed.
Scaling limits: Expanding product lines, regions, or channels can push legacy systems beyond their limits.
Rising maintenance costs: Instead of investing in growth, budgets get eaten up maintaining outdated infrastructure.
These aren’t minor inconveniences. They are barriers to growth — and signals that it’s time to explore modern commerce solutions.
Choosing the Right Platform: Salesforce, Shopify, or Another?
When it comes to selecting a new platform, it’s not about which is "better" — it’s about which is better for you.
Complex B2B or multi-channel needs?
Salesforce Commerce Cloud offers powerful capabilities for advanced catalog management, buyer groups, and omnichannel selling.Direct-to-consumer brands prioritizing speed to market and streamlined operations?
Shopify delivers agility, ease of use, and a vast ecosystem for fast-moving retail brands.Need flexibility and scalability for growth?
Both platforms offer robust options — the decision depends on your unique mix of products, customers, and operational requirements.
That’s why Kasama doesn’t take a one-size-fits-all approach. We guide brands through discovery, requirements gathering, and solution design to ensure the platform you choose fits today’s needs and tomorrow’s ambitions.
The Outcome: A Modern Commerce Foundation That Drives Growth
By moving away from legacy systems, brands unlock new opportunities:
Improved customer experiences across devices and channels
Smarter operations with real-time data, streamlined integrations, and automation
Scalability for growth, whether launching new sites or expanding globally
Reduced risk through enhanced security, compliance, and platform support
The right platform — paired with the right implementation partner — transforms digital commerce from a pain point to a growth engine.
Ready to explore your options?
Whether Salesforce Commerce Cloud, Shopify, or another path makes sense for your brand, Kasama helps you navigate the decision and implement with confidence. Let’s build your modern commerce foundation, together.
